Free Shipping to Worldwide by Registered Airmail with Tracking Number (Post Office suspend the shipping services to some countries, such as Australia, Canada, France, Mexico and the United States), UPS is still available. Shipping delay for certain destinations - Extra time may be required. Please click here for more details.

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Shipping Delay / Suspension

UPS - 1-2 working days delay

 

Post Office - please refer to the below

Australia, Canada, Mexico and the United States

Hongkong Post announced today (December 31) that, owing to the substantial reduction in flight frequencies or even cancellation of flights by airlines for certain destinations, all airmail services (including Speedpost) to Australia, Canada, Mexico and the United States will be suspended from tomorrow (January 1) until further notice. 

Therefore, we cannot provide free shipping to  Australia, Canada, Mexico and the United States. You can pay the shipping fee for DHL e-Commerce or UPS. 

 

France

Hongkong Post announced today (January 10) that, owing to the substantial reduction in flight frequencies or even cancellation of flights by airlines for certain destinations, all airmail services (including Speedpost) to France, Monaco and Reunion will be suspended from tomorrow (January 11) until further notice. Hongkong Post will continue working with air freight contractors closely for resumption of the impacted services as soon as possible.

 

All Destinations

Throughout the pandemic, Hongkong Post has been putting our best efforts to minimise the disruptions to our services. However, owing to insufficient air flight and sea container capacity, we regret that extra time may be required for conveyance of your mail items (including Speedpost) to the destinations despite the completion of local processes after posting. Please find the information in the table below. In addition, delivery operations of our overseas counterparts may also be affected due to the pandemic.

Air mail - Destinations Extra time required in waiting for air allotment
Asia Mainland China Around 2 weeks
Singapore Around 1 week
Europe Certain destinations* Around 3 weeks
Switzerland Around 4 weeks
United Kingdom Around 2 weeks
North America United States of America^ Around 3 weeks
Oceania Australia^ Around 2 weeks

*Austria, Belgium, Czech Republic, Denmark, Finland, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Romania, Spain and Sweden.
^ Includes mail items posted before service suspension.